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A New Approach: How a New Method of Investigating Allegations of Child Abuse and Neglect Can Help Children and Their Caregivers

The CPO discusses how one study may inform the way Colorado responds to child abuse and neglect investigations. On May 26, 2021, Tiffany Madrid, the CPO’s Director of Legislative Affairs and Policy, sat down with Dr. Kristin Klopfenstein (bottom window), the director of the Colorado Evaluation and Action Lab and Dr. Anne DePrince (top left …

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An afternoon with the Child Protection Ombudsman Board chairs

The CPO’s Karen Nielsen, Director of Administrative Services, sat down with the CPO Board’s first chair and his successor to discuss how the agency has grown and changed. The primary purpose of this exclusive interview is to share with you how the Office of Colorado’s Child Protection Ombudsman Board was created and to introduce you …

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Part Four — One Year of COVID: CPO analysts describe the impacts of the pandemic on the child protection system.

One year ago, as the COVID-19 pandemic settled into Colorado, the Office of Colorado’s Child Protection Ombudsman (CPO) staff sat together around a conference table to discuss what the next few weeks would entail. Like many agencies, we anticipated staff would work remotely for 2 to 3 weeks. Maybe a month. This year marks the …

Part Four — One Year of COVID: CPO analysts describe the impacts of the pandemic on the child protection system. Read More »

Part Three — One Year of COVID: CPO analysts describe the impacts of the pandemic on the child protection system.

One year ago, as the COVID-19 pandemic settled into Colorado, the Office of Colorado’s Child Protection Ombudsman (CPO) staff sat together around a conference table to discuss what the next few weeks would entail. Like many agencies, we anticipated staff would work remotely for 2 to 3 weeks. Maybe a month. This year marks the …

Part Three — One Year of COVID: CPO analysts describe the impacts of the pandemic on the child protection system. Read More »

Part Two — One Year of COVID: CPO analysts describe the impacts of the pandemic on the child protection system.

One year ago, as the COVID-19 pandemic settled into Colorado, the Office of Colorado’s Child Protection Ombudsman (CPO) staff sat together around a conference table to discuss what the next few weeks would entail. Like many agencies, we anticipated staff would work remotely for 2 to 3 weeks. Maybe a month. This year marks the …

Part Two — One Year of COVID: CPO analysts describe the impacts of the pandemic on the child protection system. Read More »

Part One — One Year of COVID: CPO analysts describe the impacts of the pandemic on the child protection system.

One year ago, as the COVID-19 pandemic settled into Colorado, the Office of Colorado’s Child Protection Ombudsman (CPO) staff sat together around a conference table to discuss what the next few weeks would entail. Like many agencies, we anticipated staff would work remotely for 2 to 3 weeks. Maybe a month. This year marks the …

Part One — One Year of COVID: CPO analysts describe the impacts of the pandemic on the child protection system. Read More »

The Office of Colorado’s Child Protection Ombudsman Celebrates 10-Year Anniversary

The Office of Colorado’s Child Protection Ombudsman opened its phone lines to Colorado citizens in 2011. Today, nearly a decade after receiving its first call from a citizen, the CPO has connected with more than 4,800 citizens, stakeholders and legislators with concerns or questions about Colorado’s child protection system. Since its inception, the CPO has …

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Learning to Listen: How the art of mediation enables ombudsmen to listen, understand and help.

The phone call came in around 12 p.m. I answered, “Office of Colorado’s Child Protection Ombudsman, how can I help you?” The static on the cell phone call was distracting. Yet her words were raw and brutally clear. She cried hard, from the depths of her soul. Grief stricken. Helpless. Desperate. “I need your help. …

Learning to Listen: How the art of mediation enables ombudsmen to listen, understand and help. Read More »